Web Application / ERP
Delivered
MDFDesk – IT Helpdesk Platform
A comprehensive IT Helpdesk and incident management web application designed to automate IT processes, track, and monitor support tickets efficiently.
About the Project
MDFDesk is a robust internal web application that fully digitizes and streamlines the workflow of the IT department.
The system allows users to easily register technical requests (tickets), while enabling administrators to effectively manage incidents, assign tasks based on statuses, and monitor resolution times. The application features a comprehensive user role management module, a real-time notification system, and detailed reporting.
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Details
Client
Municipal Development Fund of Georgia
Technologies
Django, PostgreSQL, Bootstrap 5, Vanilla JS
Duration
6 weeks
Year